Frequently Asked Questions
Everything you need to know about our sustainable fashion journey.
What materials do you use in your clothing?
At When Nature Calls, we prioritize the planet by using 100% organic cotton, recycled polyester, and eco-friendly dyes to ensure our fashion footprint remains as light as possible.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How should I care for my eco-friendly garments?
To extend the life of your clothes and save energy, we recommend washing in cold water with mild detergent and hanging to dry whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.